Training courses for the faculty and staff of SLCHC.

Account Manager, System Manager, Analytics, and Basic Call Center Management.

For end users:  Self directed courses for using 8x8 phones on the desktop, on a mobile device, and with a physical phone. 

In addition

For receptionists: Using the receptionist functions to transfer calls and manage queues.

For queue managers:  Managing the call queues.

The attached file contains step by step instructions on how to import test banks from ExamView to Moodle in order to create tests (quizzes).